The agency world is filled with middlemen preventing the makers from driving the projects. It’s full of sales people motivated and incentivised by winning business rather than producing quality work. It’s full of account handlers who are supposed to act as client champions but instead seem there to sell extra services while simultaneously making clients feel good about the money they are spending. And it’s full of company founders who knew how things were done 10 years ago, but are now woefully out of date and motivated more by profit than good design.
Estimated reading time: 5 min
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Jens Nikolaus Andy Budd on sucky web design agencies.
The agency world is filled with middlemen preventing the makers from driving the projects. It’s full of sales people motivated and incentivised by winning business rather than producing quality work. It’s full of account handlers who are supposed to act as client champions but instead seem there to sell extra services while simultaneously making clients feel good about the money they are spending.
Estimated reading time: 5 min
Good design takes time, but in the desire to win work, sales people, account managers and company owners continually force their staff to do more with less. The culture of winning work at all costs forces good designers and developers to do bad things, forcing them to compromise their work and act in ways that go against their better nature.
Estimated reading time: 5 min
Benjamin Fritz !!!